Shipping Policy

At ORAELIS, we are committed to ensuring your order reaches you safely and promptly. Please review the following shipping terms before placing your order.

1. Processing Time

All orders are processed within 2–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods

We offer standard shipping via trusted courier partners. Delivery times vary depending on your location and local delivery conditions.

3. Shipping Fees

Shipping charges are calculated at checkout based on your shipping address and the total weight of your order.

4. Domestic Shipping

We ship across India. Domestic deliveries typically arrive within 5–7 business days after your order has been dispatched.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor the delivery status in real-time.

6. Shipping Restrictions

Currently, we do not ship to P.O. Boxes, APO/FPO addresses, or restricted postal zones.

7. Lost or Damaged Shipments

If your package is lost or arrives damaged, please contact our support team within 7 days of delivery. We will assist you in resolving the issue as quickly as possible.